Engineer II, Salesforce Marketing Cloud

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into ‘Real Possibilities’ by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name.  

Information Technology Solutions (ITS) is AARP’s technology leader in positive social change and member value, enabling a more effective workforce and globally connecting employees, members, volunteers, partners and advocates to maximize engagement.

Summary

Engineer II, Salesforce Marketing Cloud:

Responsibilities

• Provide oversight and governance of AARP technology standards and frameworks for assigned systems and platforms. 
• Ensure optimal system integration, data, security, and business architecture design throughout all stages within the capability lifecycle. 
• Develop innovative solutions, taking into consideration performance, scalability, and availability with realistic implementation schedules. 
• Lead design and development of proof-of-concepts as well as architecture design and technology evaluation artifacts. 
• Drive reuse of common Salesforce Marketing Cloud services. 
• Implement new technologies and make recommendations to capability managers regarding potential usage. 
• Adhere to best technical practices and follow AARP technology policies and standards.  Develop the Architectural Roadmap for implementation and oversee technical solutions. 
• Participate in the development of enterprise engineering and architectural standards. 
• Guide business and/or capability managers with investment and budget decisions based on Salesforce Marketing Cloud tools. 
• Collaborate with product leadership during complex questions with business stakeholders and/or partners when determining the technical solution required to meet business goals. 
• Analyze incident trends and underlying Marketing Cloud system problems to identify incremental improvement opportunities. 
• Provide level 2 and 3 support and problem management guidance for Salesforce Marketing Cloud solutions including e-mail studio, advertising studio, social studio and journey builder.

Requirements

• Position requires a Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, or a related technical field, or foreign equivalent, and two (2) years of experience in job offered or related position.  
• Alternatively, employer will accept a Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, or a related technical field, or foreign equivalent, and five (5) years of experience in job offered or related position.

Compensation and Benefits

AARP offers competitive benefits with a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others. Visit careers.aarp.org/benefits for more information. 

As a result of the COVID pandemic, all interviews will be held virtually and all non-essential employees will continue to work remotely until further notice. 

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.  AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.