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Job Title:
SharePoint Intern
Job ID:
12459613
Job Function:
Intern
Full/Part Time:
Part-Time
Regular/Temporary:
Regular
Job Category:
Information Technology
Location:
Rockville, MD US
Business Unit:
Integrated Technology Services
City:
Rockville
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name.  As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.

Information Technology Solutions (ITS) is AARP's technology leader in positive social change and member value, enabling a more effective workforce and globally connecting employees, members, volunteers, partners and advocates to maximize engagement.


Summary Statement

We are seeking a smart, energetic and ambitious college student to join our AARP’s IT department this summer. The SharePoint Intern will provide support to IT by assisting with the creation of deliverables and supporting an agile development team while getting acclimated to a business setting. The intern will also assist with administering SharePoint sites and content while working with end users. During this internship program, you will gain experience and exposure to SharePoint related key projects and processes.

This 3 months internship will be in our Rockville, MD office.


Responsibilities

The selected candidates will work in a dynamic people-focused environment where they will interact with key stakeholders to assist with the development and enhancement our business processes.

The candidate may work on one or more of the following, but not restricted to:
Organize Information/data on SharePoint, File share, and KB articles. Ensure licenses, installation instructions and other relevant information are accurate and available for all applications. Ensuring proper recording, documentation and closure of assigned tasks. Properly escalating unresolved queries to the next level of support. Walking customers through problem solving process via phone/skype. Utilizing excellent customer service skills and exceeding customers' expectations.

Some of the key responsibilities will be:

  • Assist with change management, SharePoint migration effort and Site Cleanup.
  • Assist team members with drafting deliverables for our clients
  • Assist the development team by supporting the Agile/SCRUM process and attending weekly stand up meetings
  • Assist with documenting internal team processes and fostering a continuous improvement culture
  • Assist with requirements gathering and the creation of solution mockups/wireframes
  • Attend meetings and document minutes and action items
  • Assist with SharePoint end user help desk support requests as needed

Requirements

Interns must be currently enrolled in a degreed program at an accredited college or university; maintain a minimum GPA of 3.0; and be considered rising undergraduate juniors or seniors, graduate students, or post doctorate students.   

AARP also considers non-traditional interns who are looking to re-enter the workforce or change careers.  This may include those who have previously graduated college and are now enrolled in a continuing education program. 

To Apply for this Opportunity

  1. Click APPLY to complete the online application and submit a current resume in response to this posting;
  2. Attach a copy of your transcript detailing the number of accumulated credits and your current GPA (a minimum GPA of 3.0 is required);
  3. Be prepared to submit two letters of recommendation; which can be from a college or university professor or a manager who is familiar with your work (please note that we cannot complete the hiring process without these references)
  4. Be prepared to submit writing samples, if required for the position

Instructions for Uploading Your Documents

  1. Attach your resume as part of the online application
  2. Click the SUBMIT button at the end of the application
  3. Select VIEW SUBMITTED APPLICATION
  4. Select the MY ACTIVITIES
  5. Select “Add Attachment” under the section labeled COVER LETTERS & ATTACHMENTS
  6. Select the Attachment Type and list the Attachment Title
  7. Select Upload your document
  8. Select Save
  9. If uploading multiple documents, repeat steps 5-8

Benefits Offered

Internships are non-exempt positions and are not eligible for employee benefits.


Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.  AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.


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