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Job Title:
Innovation Program Analyst - Tax Aide
Job ID:
Job Function:
Full/Part Time:
Job Category:
Program Administration
Washington, DC US
Business Unit:
AARP Foundation
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name.  As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.

AARP Foundation is AARP’s 501 c3 charitable affiliate.  We are a public charity with revenue from federal agencies, corporations, foundations and individuals.  AARP Foundation’s vision is a country free of poverty where no older person feels vulnerable.  Staff are located in Washington DC and throughout the US. 

Every year, AARP Foundation helps millions of struggling older adults 50 and over win back opportunity by being a force for change on the most serious issues they face each day.  Through the Foundation’s many groundbreaking and innovative programs and services, we create and advance effective solutions to meet their basic needs for nutritious food, safe and affordable housing, adequate income and much-needed personal connections.

Summary Statement

Working under the direction of the Director, National Business Operations, the Program Analyst will be part of a team pursuing innovative business models and methods that help overcome traditional practices. The Program Analyst provides high level data management, administrative and operational support to the Tax-Aide team by providing support and assistance with planning, management, implementation, and monitoring of key strategically focused projects that aim to transform low income 50+ individuals’ lives in a positive manner.  This position will support interventions, systems, and strategies across Tax-Aide. The Analyst will work in concert with the leads for the program (including combining innovation, resourcefulness and opportunity to address critical social challenges facing the low income 50+ and their families that leverage the Tax-Aide program.


Supporting the development of large scale, systemic and sustainable social change through new innovations, different approaches, a more rigorous application of known technologies or strategies, or a combination of these

Adopting a mission to create and sustain social value

Innovating by finding new products, new services, or new approaches to apply to the Tax-Aide program that will result in a greater program impact.

Continuously refining and adapting approaches in response to feedback, research and insights

This position is responsible for working collaboratively to develop and implement new ideas, concepts and solutions, which may include using the Foundation’s innovation pipeline process to ideate, prototype and develop related funding requests and business plans that enable Tax-Aide to test new ideas and ultimately launch and scale integrated, comprehensive, and transformational service models that are designed to increase support and service to the low income 50+. This position requires a commitment to the Foundation's strategy of continuously developing social innovations that increase our ability to provide practical, scalable, and sustainable solutions to the needs of the low income 50+.

Exhibiting a heightened sense of accountability to the constituencies served and for the outcomes created.

Mission-driven commitment to building solutions for low income older adults and the power of innovation to drive social impact.

Proven experience of managing relationships in and across complex organizations

Knowledge of and experience in developing shared value and collective impact with multiple stakeholders

The drive to work in cross functional teams and to engage different units across the Foundation and AARP enterprise to drive innovation to achieve AARP Foundation’s mission.

Focus on being part of a high performing team

The role requires a strong ability to work well at an inter-personal level in order to champion innovation and social entrepreneurship in the Foundation. The role also involves a strong analytical component, requiring the ability to repeatedly review, critique, upgrade and provide constructive feedback on new initiatives and opportunities. This position will have a very high impact on AARP Foundation’s ability to execute its strategy and reach both its short and longer term goals.


  • Bachelor’s Degree or equivalent in business, science, technology, economics or social entrepreneurship
  • 3+ years’ experience in social entrepreneurship and/or social enterprise development
  • Evidence of being part of building a social enterprise preferred
  • Excellent business judgment, a familiarity with a wide variety of business models both in the for-profit and non-profit sectors, and the ability to see the potential application of these models in the context of social innovation 
  • Excellent communication skills both oral and written; ability to produce high quality reports and presentations
  • Strong familiarity with both quantitative and qualitative research and analysis, budgeting, and quantifying return on investment
  • A preference to take responsibility, manage multiple projects at once, and deliver professional work-product promptly and on-deadline
  • Highly self-motivated

Benefits Offered

 AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.  AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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