CSN Group Operations, Strategy & Analytics
The vision of Group Operations Strategy & Analytics (OSA) is to unleash the potential of CSN (Community, State and National Affairs) by ensuring CSN has the talent, the resources and the information needed to deliver on its goals as part of AARP.
OSA is responsible for efficient operations, driving integration, providing robust group-wide communications, and championing effective planning and performance analysis to inform decision making. As a team, OSA is focused, collaborative, and solution oriented.
OSA is composed of the following three teams:
-Client Services & Group Operations
-Planning and Performance Analysis
Provides financial and analytical support across CSN states and National groups, including budgeting, forecasting, monitoring monthly financial close, procurement management, and financial strategy support. Coordinates the development of the business group budget plan, oversees financial management activities, analyzes, and makes recommendations on decisions that directly affect the Group’s operational budget. Raises financial risks and opportunities and provides insightful recommendations to increase effectiveness and efficiency. Provides guidance and direction on the development and allocation of the Group budget.
1. Uses sound judgment in the assessment and analysis of internal and external business factors impacting Group financial operations to ensure the successful development of appropriate strategies and options in managing financial operations. Develops creative solutions to operational gaps and problems based on in-depth understanding of evolving business needs.
2. Manages financial oversight and activities for the CSN Group. Oversees the development of the budget and forecasts, including planning, preparation, tracking, and management. Tracks the proposed budget and recommends revisions to meet group and AARP targets.
3. Designs, implements and re-engineers processes and procedures to facilitate efficient business operations, negotiating as needed with various parts of AARP and external parties to develop solutions. Identifies and analyzes needs and concerns, understanding breadth of the organization and operating conditions to ensure solutions address business goals.
4. Works collaboratively with CSN groups, state offices and enterprise-wide infrastructure support to ensure continuity of services and appropriate application of policies and procedures related to all areas of financial management and operations.
5. Identifies, analyzes and recommends opportunities for growth, efficiency or optimization opportunities which support key business goals or strategies. Influences organizational change and process improvements.
6. Interprets and reports budgetary expenditures to appropriate management. Provides advice on effective use of resources and resolution of financial discrepancies, including deviations related to variance reports. Provides guidance to cost center managers to resolve technical and financial discrepancies. Oversees review of the operating budget to analyze trends affecting budget needs. Manages preparation of regular and special budget reports. Interprets budget directives and establishes guidelines.
7. Oversees purchasing activities and reviews and approves letters of agreement, contracts for AARP and Foundation grant proposals, and contracts for services.
8. Implements financial system enhancements and identifies and recommends delivery of training for appropriate staff on financial systems.
9. Identifies, investigates, analyzes, and recommends alternative solutions to a wide range of financial issues, including financial systems and processes.
10. Manages multiple projects pertaining to financial operations. Represents the Group and participates in AARP-wide cross-functional, financial-focused work groups and teams. Interacts regularly with leaders from the Financial Services Group. Serves in the absence of the Manager, Business Administration.
11. Demonstrates the AARP values in all interactions.
Completion of a Bachelor’s degree in Finance, Accounting, Business Administration, or a related discipline and 5+ years of experience in financial analysis, planning, budget preparation, and administration; or an equivalent combination of training and experience related to the duties of the position.
1. Ability to manage multiple tasks simultaneously within a continually changing environment.
2. Must be results oriented, customer focused and have demonstrated ability to multi-task in a fast-paced environment.
3. Requires superior written and oral communication skills and excellent interpersonal, problem solving, and partnership development skills and ability to work in a team environment.
4. Adept at conveying complex financial concepts and analyses to non-financial management and staff.
5. Proficient use of MS Office Suite products (MS Word, Excel, PowerPoint).
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.