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Job Title:
Sr. Program Specialist
Job ID:
Job Function:
Full/Part Time:
Job Category:
WI_Madison, US
Business Unit:
States & Community Engagement
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name.  As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.

State & Community Engagement (SCE) is part of Community, State and National Affairs (CSN). The SCE team includes: 53 states and territories across 6 regions with regional management, the Office of Volunteer Engagement, the Office of Community Engagement (including the National Retired Teachers Association (NRTA): AARP’s Educator Community), and the Legal Counsel for the Elderly (LCE).

SCE Vision:

-State & Community Engagement (SCE) enables AARP to be a nationwide organization, which strengthens our capacity to carry out our mission.
-SCE brings AARP closer to our members, people 50+, and their families, which allows us to listen - and respond - to their wants and needs that align with our mission.
-We drive an impact agenda, deepen relationships with key audiences & stakeholders, and build AARP's relevance at the community and state levels.


Summary Statement

Contributes to the achievement of strategic priorities by providing professional level coordination for state and community operations, communications, or advocacy and by providing technical assistance to staff and volunteers. Develops and implements volunteer recruitment, training and development strategies and supports team in all areas related to volunteerism.  Manages projects, creates project-related materials, and determines resources necessary to complete projects.  Makes presentations, keeps records, prepares reports, and drafts technical correspondence.  Incumbents(s) in this position may perform all or a significant combination of the tasks described below depending on operational requirements, assigned location, and individual areas of expertise.



1. Plays critical role in managing the internal AARP systems and programs that facilitate work across advocacy, community presence, and communications.  

2. Trains volunteers on priority issues, strategies, tactics, policies and state specific political and communications processes.  Ensures that proper resources are available to volunteers, including issue material, talking points, updates and briefing materials.  Works to fully engage volunteers in community outreach, communications and advocacy activities as they relate to the state plan. Develops and implements volunteer recruitment, training and development strategies and supports team in all areas related to volunteerism.  Conducts volunteer recognition activities and events.

3. Serves as a member of the state team and contributes to the development and implementation of AARP’s presence in communities. Works in collaboration with community agencies, non-profit organizations and the business community.  Maintains existing partnerships and initiates new relationships. Organizes and maintains effective statewide coalitions and partnerships dealing with strategic issues. 

4. Assists with the development and implementation of communications strategies.  Performs communications functions, including basic promotion of AARP, news releases, media advisories, assistance with advocacy campaigns, as well as online, social media promotion..  Uses media to inform the public on issues of concern to AARP.  Makes presentations at workshops and conferences as appropriate.

5. Develops and implements projects/events/activities that advance AARP’s strategic priorities. Manages projects/events/activities within an assigned budget.  Works closely with staff from the national office as well as community partners to achieve a successful project, event, or activity outcome.  

6. Demonstrates AARP values at all times.



-Completion of a Bachelor’s degree in Political Science, Human Resources, and/or Non-Profit Management, Social or Human Sciences, or a related discipline and 3-5 years of experience; or an equivalent combination of training and experience related to the duties of the position.  Demonstrates an understanding of the state’s political and human services environment.
-Bilingual skills may be required for specific assignments based on the needs of the membership segment supported.
-Travel required up to 50% of work time.


Benefits Offered

AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.


Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.  AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.



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