AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.
State & Community Engagement (SCE) is part of Community, State and National Affairs (CSN). The SCE team includes: 53 states and territories across 6 regions with regional management, the Office of Volunteer Engagement, the Office of Community Engagement (including the National Retired Teachers Association (NRTA): AARP’s Educator Community), and the Legal Counsel for the Elderly (LCE).
-State & Community Engagement (SCE) enables AARP to be a nationwide organization, which strengthens our capacity to carry out our mission.
-SCE brings AARP closer to our members, people 50+, and their families, which allows us to listen - and respond - to their wants and needs that align with our mission.
-We drive an impact agenda, deepen relationships with key audiences & stakeholders, and build AARP's relevance at the community and state levels.
Provides support for national and state campaigns, initiatives, and programs. Supports all aspects of state work, including communications, advocacy, community outreach, and member and volunteer engagement. Provides support with the coordination of programs or issue-related projects. Researches programmatic or issue-related areas and resolves, as appropriate. Utilizes a high degree of technological aptitude in support of office requirements. Performs activities directed by the Supervisor of Operations, State Director, or other assigned supervisors. Incumbent(s) in this position may perform all or a significant combination of the tasks described below depending on operational requirements, assigned location, and individual areas of expertise.
1. Provides day-to-day administrative support for the State Director and designees as assigned. During periods when the SOA is absent or unavailable, monitors office activities and refers requests for action/information to appropriate personnel.
2. Acts as the first point of contact in the state office for AARP members, the public, volunteers, and vendors. Answers general questions about AARP’s programs, products and services and directs members and the public to the appropriate departments as needed.
3. Prepares flyers, brochures, alerts, news releases, direct mail pieces, letters, memos, presentations, and training materials with minimal directions or draft format. Prepares camera-ready materials for production, as well as coordinates schedules and delivery of materials. Creates and/or coordinates large-scale communications, editing, or printing projects such as volunteer newsletters, review of program/issue materials, or presentations.
4. Answers State e-mails, phone calls and maintains the office mailroom, including coordination of state office mailings.
5. Maintains project/activity work plans and calendars along with the State Office master calendar. Manages conference room reservation schedules and provides assistance to partner organizations during use of meeting space. Coordinates activities to support the various programs and events. Strong execution of logistics in support and planning of events and meetings. Serves as a resource person to staff and volunteers. Participates in team meetings, maintains records, and prepares reports.
6. Assists Foundation program volunteers within the state including; Tax-Aide, Driver Safety, Retired Teacher Association.
7. Orders brochures, publications, supplies, and forms from Fulfillment, as well as promotional items from Brand and third-party companies. Anticipates the need for these items at events and also maintains a supply on hand at all times.
8. Demonstrates AARP Values and Leadership behaviors in all interactions.
Completion of an Associate’s Degree in a related discipline and 2+ years of progressively responsible administrative experience; or an equivalent combination of training and experience related to the duties of the position. High degree of proficiency with MS Office Suite and general technical aptitude. Prior project management experience preferred. Occasional travel may be required.
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.