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Job Title:
Community Engagement Specialist
Job ID:
Job Function:
Full/Part Time:
Job Category:
Community Outreach
Chicago, IL US
Business Unit:
AARP Foundation
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name.  As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.

AARP Foundation is AARP’s 501 c3 charitable affiliate.  We are a public charity with revenue from federal agencies, corporations, foundations and individuals.  AARP Foundation’s vision is a country free of poverty where no older person feels vulnerable.  Staff are located in Washington DC and throughout the US. 

Every year, AARP Foundation helps millions of struggling older adults 50 and over win back opportunity by being a force for change on the most serious issues they face each day.  Through the Foundation’s many groundbreaking and innovative programs and services, we create and advance effective solutions to meet their basic needs for nutritious food, safe and affordable housing, adequate income and much-needed personal connections.

Summary Statement

This position is responsible for planning, organizing, and supporting the volunteer corps associated with AARP Experience Corps’ program in the Chicago Metro area. As part of a larger program team, each Community Engagement Specialist is responsible for  100+ volunteers. The Community Engagement Specialist oversees program implementation, Team Leaders, and implementation of member trainings.  S/He communicates with the schools regarding concerns, problem solving, assessments, and changes while fostering positive working relationships. Also, s/he will ensure a positive and satisfying experience for all parties involved in the AARP Experience Corps program.


  • Oversees program implementation in assigned Chicago area schools
  • Oversees Team Leaders in each school.
  • Support implementation of member trainings.
  • Coordinate additional in-service trainings to build members’ skills.
  • Oversee mid-year and end-of-year reviews for members and conduct with Team Leaders.
  • Document member and teacher concerns and work with Director of Academic Tutoring and Mentoring Impact to identify and implement solutions in a timely manner.
  • Ensure the completion of assessments from teachers, and member satisfaction survey.
  • Communicate and change in member needs at assigned schools to Director of Academic Tutoring and Mentoring Impart.
  • Implement annual in-school orientations for teachers and staff at all participating schools.
  • Communicate and ensure adherence to program guidelines, standards, and reporting requirements.
  • Ensure timesheets and other date are accurately collected and documented in a timely manner.
  • Maintain positive working relationships with schools’, principals, teachers, and members.
  • Ensure a productive and satisfying experience for AARP Experience Corps members and schools.
  • Participate in assigning members to schools and classrooms.
  • Support schools in implementing special projects, e.g., Literacy events.
  • Support schools in implementing special community outreach projects.
  • Communicate regularly with Director of Academic Tutoring and Mentoring Impact about issues that could have an impact on the program’s quality and/or reputation.
  • Participate in program, office, and Network team meetings.
  • Perform other duties as needed to support the mission of AARP Experience Corps.
  • Demonstrate Leadership Behaviors in all interactions.


  • Minimum of 3 years of successful work experience in high-volume volunteer corps management or a related field; education field and low-income community experience preferred.
  • Bachelor's degree in Social Sciences, Communications, Education, or similar field of study
  • Ability to effectively communicate orally and in writing to a diverse range of people.
  • Planning and organizational skills with calm demeanor while working in a fast-paced environment.
  • Ability to maintain strong working relationships with a variety of people and groups.
  • Background in volunteer management, communication, conflict resolution, customer service, or working in a school environment.
  • Working knowledge of a computer and database.
  • This position requires a criminal background check.
  • This position may require some occasional early evening outreach, estimated between 3PM-6PM

Benefits Offered

 AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.  AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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