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Job Title:
Operations Analyst
Job ID:
Job Function:
Full/Part Time:
Job Category:
Washington, DC US
Business Unit:
AARP Foundation
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name.  As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.

AARP Foundation is AARP’s 501 c3 charitable affiliate.  We are a public charity with revenue from federal agencies, corporations, foundations and individuals.  AARP Foundation’s vision is a country free of poverty where no older person feels vulnerable.  Staff are located in Washington DC and throughout the US. 

Every year, AARP Foundation helps millions of struggling older adults 50 and over win back opportunity by being a force for change on the most serious issues they face each day.  Through the Foundation’s many groundbreaking and innovative programs and services, we create and advance effective solutions to meet their basic needs for nutritious food, safe and affordable housing, adequate income and much-needed personal connections.

Summary Statement

Supports Operations Management with various activities for AARP Foundation, including the maintenance and/or implementation of facilities, space management and enterprise-wide guidelines, processes and policies. 

The Operations Analyst will exercise operational latitude to accomplish assigned work duties and responsibilities. Work assignments directly contribute to the achievement of departmental/team goals and objectives.

 This position will provide counsel, support and information to Operations Manager, Foundation Business Operations, to aid in decision making. 


  1. Identify and resolve issues; conduct research to find alternative solutions; make recommendations, and assist in the implementation of such.


  1. Implement, manage and monitor special projects within assigned area of responsibility; prepare and present reports and trainings; create streamlined administrative procedures.


  1. Coordinate and collaborate with departments, divisions and outside agencies; provide information and serve as a resource. Plan, organize, schedule, and on occasion attend meetings, conferences and outreach events.


  1. Attend and participate in Enterprise-wide projects; stay abreast of new developments within assigned area of responsibility (such as: Business Continuity, Records Information Management);


  1. Serve as point of contact for Human Resource reports, requests, and information. 


  1. Oversee space management and employee setup for current and incoming employees, temps and interns


  1. Assist with Sharenet maintenance and upkeep


  1. Provide One on One training to FDN staff (time sheet management, travel portal, expense statements and reimbursement, travel authorizations and expense approvals) requiring knowledge of and a full understanding of all policies and procedures.


  1. Research, write and distribute the Business Group newsletter


  1. Work closely with the business group SVP to schedule team meetings, leadership meetings and informal gatherings for the business group.


  1. Provide lease management oversite.  Responsible for maintaining lease application program used to manage Foundation leases


  1. Facilities management – Assist in maintaining FDN assets; responsible for ordering and managing kitchen supplies; assist in management of all conference rooms


  1. Demonstrates AARP Foundation Core Values and Guiding Principles and ‘One AARP’ attributes and behaviors in all interactions


  1. Other duties as assigned


Bachelor’s degree or equivalent and 3 or more years of job related experience.

Proficiency in using contemporary software programs in the completion of duties and responsibilities required. 

Requires excellent oral and written communication skills; excellent interpersonal, presentation and partnership development skills.   

Position requires an aptitude for problem solving.

Demonstrated ability to effectively participate in cross-functional teams to meet business objectives and influence co-workers and business partners in fostering strong working relationships.

Team player, dedicated to excellent customer service for internal and external customers.


Knowledge of PeopleSoft, Microsoft Office Tools and Navigator preferred.

Benefits Offered

 AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.  AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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