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Job Title:
Advisor Community Field Support Central Region (telework is available for this position)
Job ID:
Job Function:
Full/Part Time:
Job Category:
Community Outreach
Washington, DC US
Business Unit:
States & Community Engagement
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name.  As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.

The Community, State and National Affairs (CSNA) team is a key contributor to AARP's mission of social change for Americans 50+ and their families. CSNA drives social change through our advocacy work by giving our members a voice—at the federal, state, local levels and community levels—on issues important to them such as Financial Resilience, Health Security, and Personal Fulfillment.

With a network of 53 offices in each state, the US Virgin Islands, Puerto Rico and the District of Columbia, we live where we work. This allows us to do what we do best…meet the people and directly engage in our communities to find out what they need and want, enabling us to educate our members with programs and information that is relevant to them. 

Our state offices work hand-in-glove with AARP’s national office in Washington, DC. This reach—from community to state to federal – enables CSNA to better empower people 50+ to enjoy the way they live and work today, while reaching their goals for tomorrow…their life – their way. 

Summary Statement

At the direction of Community & Field Director and the VP, collaborates with the RVP and the Campaigns Field Manager to take a holistic view of the region and to ensure coordination with the RVP and with Campaign Field Manager.


1. Participates in calls led by the RVP with the Campaign Field Manager and others to ensure seamless communication of work within the region and to problem-solve and brainstorm ideas for common themes emerging from the states.
2. At the direction of Community & Field Director and the VP, strategizes with the RVP to address state specific needs and emerging opportunities.
3. Works closely with the RVP in a matrixed environment to ensure full implementation of a robust spectrum of volunteer engagement that includes fully partnered volunteer leaders in accordance with state plan needs.
4. In coordination with the RVP, actively facilitates and initiates knowledge transfer and organizational learning and volunteer best practices among states and between the states.
5. Provides technical assistance to individual states for engaging and managing volunteers for community engagement activities and federal, state, local campaigns.
6. Provides technical assistance to REA units as needed in collaboration with NRTA.
7. Supports state staff and volunteer leaders in planning and executing an outreach, advocacy, or voter education plan for engaging members, volunteers and community partners.
8. Collaborates with state staff to engage and motivate volunteers to execute AARP work in communities.
9. Travels to states in assigned region to support staff and volunteers by participating at events, hearings, rallies, and other local activities that support AARP priorities.
10. Interacts with members and non-members on AARP issues and priorities across assigned states.
11. Stays informed on the work in states to engage volunteers and volunteer leaders in the region. Regularly is in contact with the RVP about such work.
12. Serves as community and volunteer engagement liaison to all CSN Units who want to execute work in states and communities.
13. Coordinates and collaborates with Campaigns Regional field managers to execute campaign plans at the state and community level.
14. Demonstrates AARP Leadership Behaviors in all interactions.



1. Completion of a Bachelor’s degree in a related discipline and 4 years of related experience; or an equivalent combination of training and experience related to the duties of the position.
2. Proven ability to work as part of a team in a complex environment; willingness to pitch in to help others.
3. Willingness to work long hours, including nights and weekends and maintain a flexible schedule.
4. Capacity to think strategically and analytically about social, economic, cultural, and political issues affecting a state or local community.
5. Demonstrated capacity to inspire others to engage in community issues.
6. Strong collaborator, able to adapt quickly to changing situations.
7. Experience working in a multicultural environment where commitment to diversity based on race, ethnic origin, gender, age, sexual orientation and physical ability is valued.
8. Previous experience with community organizing and leadership development is desirable.

Benefits Offered

 AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.  AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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