AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.
Information Technology Solutions (ITS) is AARP's technology leader in positive social change and member value, enabling a more effective workforce and globally connecting employees, members, volunteers, partners and advocates to maximize engagement.
The Advisor, Technology Business Conferencing reports directly to the Director, End User Computing. The Technology Advisor provides technical supervision and oversees the conferencing infrastructure and service provision. He ensures that infrastructure is in place to support the required service level agreements, the infrastructure is reliable and performs as per the expected service levels and identifies opportunities for improvement in cost and performance effectiveness. This position will help AARP organize live events to include but not limited to; training sessions, executive meetings, and remote interactions.
Key responsibilities include:
Functional / Technical Responsibilities
The Advisor, Technology Business Conferencing has significant interactions with key leaders in the Customer Service and Solution Delivery organization including IT colleagues in the Technology Service Management group and Director of Networking. His/her key responsibilities include.
The Advisor, Technology Business Conferencing, is responsible for owning the Business Conferencing infrastructure related to conference rooms and live events, and may also be tasked to develop new practices and policies. Assist the Sr. Advisor for Conferencing Services in serving as a contact for business partners; provide insight and expertise on how technology-based business solutions and process improvements can support/enable business objectives. This position requires a moderate degree of autonomy related to working with other teams within all AARP business units, ITS development and operations teams, vendors and external partners and others. This position will require a moderate degree of innovation and conceptualization of moving the domain forward in terms of its IT agility, value and alignment with the business goals and the architectural standards established by the Technology Strategy & Innovation group.
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.