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Job Title:
Senior Advisor, Information Security Operations
Job ID:
Job Function:
Full/Part Time:
Job Category:
Information Technology
Washington, DC US
Business Unit:
Integrated Technology Services
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name.  As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.

Information Technology Solutions (ITS) is AARP's technology leader in positive social change and member value, enabling a more effective workforce and globally connecting employees, members, volunteers, partners and advocates to maximize engagement.

Summary Statement

The Senior Advisor, Security Operations reports to the Director, Information Security and is responsible for developing and maintaining the enterprise information security operations along with developing and enforcing information security technology standards, roadmap, and governance. The Senior Advisor collaborates with other Senior Advisors across the ITS domain to develop and maintain technology roadmap components to optimize security operations.  The Senior Advisor is expected to demonstrate leadership expertise to execute strategic direction as well as significant depth of technical expertise in information security management.


Functional/Technical Responsibilities

  • Identify opportunities for process improvement to address operational inefficiencies
  • Establish documentation for processes and standard operating procedures relating to Security Operations
  • Manage security vendors and managed security services providers (MSSPs) to ensure expectations and SLAs are met
  • Oversee contractors performing operational activities
  • Develop operational enhancements to existing and future security capabilities, such as Network Monitoring, Database Activity Monitoring, and IDS/IPS/WAF, to ensure AARP’s ability to detect and respond to potential incidents are optimized
  • Develop metrics and reporting around Information Security activities
  • Formalize a culture of operational excellence across Information Security responsibilities
  • Oversee functions relating to auditing of access management standards
  • Collaborate across ITS domain to implement and maintain information security roadmap components
  • Develop technical information security solution selection standards and collaborate with ITS domain leads in the design of standard configurations for enterprise security components
  • Participate in vendor software and solution selection
  • Serve as SME for ITS and Information Security projects, as needed
  • Keep abreast of security incidents and participate during significant information security incidents
  • Develop Information Security policies, standards, and procedures as needed


The Senior Advisor, Information Security role is a thought leadership position that requires a combination of requisite technical skills and subject matter expertise and the ability to provide direction and guidance to ITS Senior Leadership, analysts, developers and program managers. The Senior Advisor is expected to execute on tactical day-to-day initiatives set forth by the Director, Information Security Officer. This person will be expected to operate autonomously for the majority of activities as well as apply independent judgment on key technical issues as necessity dictates. This position requires a high degree of innovation and conceptualization of moving ITS and AARP forward in terms of its IT agility, value and alignment with the business goals.

Key Responsibilities include:

  • Identify opportunities for process improvement to address operational inefficiencies through the use of metrics and reporting,
  • Execute on and provide input to the operational and capital budgets for Information Security.
  • Manage the day-to-day execution of Security Operations.
  • Serves as technical consultant for Advisors, Analysts, Developers and Project Managers ensuring alignment with technology projects.
  • Serve as technical mentor for staff, ensuring optimization of skill set enhancement.
  • Assist with hiring and developing strong staff members.


Desired Education

  • Bachelor's degree in Computer Science or equivalent experience in Information Technology and Information Security

Required Competencies

  • Ability to influence and impact the IT organization
  • Strong understanding of demand for managed services
  • Security Operations and SLAs
  • Security Policy & Procedure Development
  • Risk Assessment and Analysis
  • Identity Management (IdM)
  • Data Security and Governance
  • Security Enablement of Business and Data Protection
  • Understanding of Compliance and Regulations

Candidate Qualifications:      

  • 8+ years related experience in Information Security.
  • Experience in developing and running Security Operations strategies and plans.
  • Extensive experience in designing and implementing information security management systems, policies and standards.
  • Strong, executive level oral and written communication skills with ability to understand technology sufficiently to clearly communicate the complexity in simple terms for key stakeholders
  • Strong business acumen, leadership skills, with the ability to build relationships and influence all levels within an organization, most importantly at the senior executive level

Benefits Offered

 AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.  AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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