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Job Title:
Business Unit Analyst (ITS)
Job ID:
Job Function:
Full/Part Time:
Job Category:
Information Technology
Washington, DC US
Business Unit:
Integrated Technology Services
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name.  As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.

Information Technology Solutions (ITS) is AARP's technology leader in positive social change and member value, enabling a more effective workforce and globally connecting employees, members, volunteers, partners and advocates to maximize engagement.

Summary Statement

The Business Unit Analyst reports to the a Vice President in ITS and is responsible for providing support in the supervision of programs in the Technology Services area. May mentor interns or junior staff.


Functional Responsibility

  • Responsible for providing effective leadership, coordination and management skills to achieve departmental objectives performance (quality, cost, service, compliance, associate motivation/morale).
  • Execution of duties is accomplished through coordination and support of group activities consistent with the stated objectives of the Business Unit.
  • Prepares and presents the detailed annual budget for Technology Service Management group
  • Originates and/or is a key participant in developing, planning, executing and maintaining safety, quality and cost reduction programs for their respective area.
  • Develops, and presents quarterly financial reforecast to the Business Unit Manger of their respective area for review and approval.


Desired Education

  • Required a BS or BA degree in technical or business related field

Required Competencies

  • Communication
  • AARP Business Unit Knowledge

Candidate Qualifications

The Business Unit Analyst  will be an overall effective communicator and coordinator.  She/he will be to conceptualize, plan, document and communicate effectively.  The correct candidate will possess energy, develop value-added service definitions and help lead change.

The successful candidate for this position will have the following experiences and expertise:

  • 3+ years relevant work experience in related functional role
  • Solid background in understanding industry specific regulations
  • Must have demonstrated leadership abilities; excellent organizational & critical thinking skills; high sense of urgency; strongly motivated; balanced perspective; and an effective communicator at all levels.

Benefits Offered

 AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.  AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.



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