AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP Bulletin.
AARP Foundation is AARP’s 501 c3 charitable affiliate. We are a public charity with revenue from federal agencies, corporations, foundations and individuals. AARP Foundation’s vision is a country free of poverty where no older person feels vulnerable. Staff are located in Washington DC and throughout the US.
Every year, AARP Foundation helps millions of struggling older adults 50 and over win back opportunity by being a force for change on the most serious issues they face each day. Through the Foundation’s many groundbreaking and innovative programs and services, we create and advance effective solutions to meet their basic needs for nutritious food, safe and affordable housing, adequate income and much-needed personal connections.
Provides direction and leadership on all aspects of AARP Foundation Tax-Aide program technology efforts for support, operations, inventory and documentation. As the team lead, is responsible for all aspects of the hardware and software environment and infrastructure for the development, design and operational support that meet the business needs of a large, complex, decentralized national program delivering services through 35,000 volunteer to 2.75 million taxpayers.
This position serves as the focal point for all program IT-related matters and must access and make decisions as to how to deal with complex technical and operational areas and situations in the area of program delivery, that are complicated by a decentralized technology environment where volunteers are geographically separated. Must effectively communicate required actions to volunteer leaders and Tax-Aide leadership and staff. Must have strong interpersonal relations skills due to various personalities and the diversity of program volunteers. Must have excellent problem solving skills and be able to determine flexible solutions that fit in a highly decentralized and complex national environment with over 35,000 volunteers. Must have superior verbal and written communication skills, as well as strong interpersonal skills to manage projects and work with volunteers. Work assignments directly contribute to the achievement of departmental/team goals and objectives.
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.